Our Search engine works by checking your search term against all the product titles currently on the website. It then shows products on the page that may match your query. You can search in broad terms such as Soap dishes, or be more precise such as Mother of pearl soap dish or polished enamel snack dish. A generic term such as Soap may return far too many results for you to sift through, however if you put in Soap, then you'll get a much more refined result to look at.
If you have more than one item on your order, please bear in mind that products may be sent out from multiple locations and therefore may arrive separately. However, if this is not the case and you have not received the entire order as detailed in the order confirmation email sent to you please contact customerservices@thelondonhomewarecompany.com.
The London Homeware Company realise how important it is to securely store any information that you provide. Thelondonhomewarecompany.com maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assure that we take the privacy and security of your payment and personal details very seriously.
The product you wish to return must be in a saleable condition in its original, undamaged packaging, and we will consider the overall condition of the product being returned when making a refund. The London Homeware Company will refund the price of the item to the purchaser or exchange it as soon as it is received by us. This will usually reach that account within 7-14 working days. Timings will, however, depend on the speed with which your credit/debit card company process the credit.
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